PRABHU365 · What we keep on file, and why

Prabhu365 — What we keep on file, and why

A wallet cannot run without a phone number and a payment trail. We do not sell that list to random marketers.

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Account data: mobile number, hashed password, KYC documents if a cash-out requires them, and cashier references from eSewa, Khalti or the bank. Technical data: IP, device, and the pages that led to a deposit, used for fraud control.

You can ask support what sits on the profile. Closing an account does not instantly erase anti-fraud records we may need to keep under payment rules.